DEALWISE RESOLVE
Dealwise Resolve provides jointly-instructed, independent business
valuations and structured resolution pathways when shareholder
relationships break down. Fixed fees. Binding outcomes. Resolved in weeks.
THE STANDARD APPROACH
Each side appoints their own accountant. Numbers come back miles apart. Lawyers take over
Two valuations - £4,000 to £16,000 total cost
Legal fees - £20,000 to £50,000+ per side
Management distracted - decisions stall
Business value quietly erodes
Staff, customers, suppliers all feel it
DEALWISE RESOLVE
One jointly-instructed expert. One credible number. Both parties bound by the outcome from the start.
Single independent valuation - shared cost
Fixed fee - £3,500 to £22,000 total
Binding expert determination if needed
Deal structuring to make the buyout work
Clean exit - everyone moves forward
THE PROBLEM WE SOLVE & HOW IT WORKS
It's what the dispute does to the business while it drags on. Decisions don't get made. Good people start looking elsewhere. Customers sense the tension. And a business that was worth £3.2m when the dispute started can be worth £1.8m by the time it is resolved.
The disputes that end worst are the ones where both sides entrench early - each appointing their own valuer, producing competing numbers, and spending months arguing over the gap while the business quietly suffers.
The businesses that come through cleanest are the ones where both parties agree, early, to a single independent expert - and the accept the outcome as final.
That's exactly what Dealwise Resolve is built to deliver.
HOW A TYPICAL CONTESTED DISPUTE UNFOLDS
Relationship breaks down
One shareholder decides to leave. No agreement in place
Each side appoints a valuer
Two reports. Two different numbers - often £ thousands apart if not more £4,000 to £16,000 costs
Solicitors take over
Both parties legally represented. Every letter is billable £10,000+ per side
The Business goes into limbo
Management distracted. Decisions deferred. Staff get restless Business valuation erosion: unlimited
Months of correspondence - with no resolution
Sometimes arbitration. Sometimes court. Always expensive Timeline: 6-18+ months
THREE SERVICE TIERS
All tiers require joint instruction by both parties - this is non-negotiable and is what protects the independence of the process.
Fees are fixed, agreed before work begins, and split equally
TIER 1
The foundation - a number both sides can trust
£3,500 to £7,500 excl. VAT (shared equally)
WHAT'S INCLUDED
Scoping call with both parties or their advisors
Full review of the financial statements and management accounts
Appropriate valuation methodology applied and documented
Professional valuation report - signed by the valuation expert
One round of clarification questions
Consideration of minority discount or control premium
Best for: parties who are broadly aligned but need a credible, independent number to anchor negotiations.
MOST PREFERRED
TIER 2
A binding outcome - no ongoing dispute
£6,500 to £14,000 excl. VAT (shared equally)
EVERYTHING IN TIER 1, PLUS
Formal joint instruction agreement drafted and signed
Written representations from both parties, considered in full
Contested adjustments reviewed - earnings normalisation, director pay, related parties
Binding expert determination letter - final, reasoned and enforceable
Best for: parties who want finality without the cost or delay of arbitration or court. The determination binds both parties - the dispute ends here.
TIER 3
Value the business and structure the deal
£10,000 to £22,000 excl. VAT (shared equally)
EVERYTHING IN TIER 2, PLUS
Commercial deal structuring session - buyer affordability and seller needs
Deferred consideration modelled - payment schedules, interest, security
Loan note and earn-out structuring where appropriate
Tax considerations overview - BADR, CGT, payment structure
Heads of terms drafted - ready for solicitors to complete
Best for: where the valuation alone won't close the deal - the buyer needs a structured payment plan to make the exit work.
HOW IT WORKS
Shareholder disputes are emotionally charged. Knowing exactly what happens
next makes it easier for both parties to commit - and makes the whole process
move faster.
ALL TIERS
Initial contact & suitability check
One party, or their solicitor, contacts Dealwise Resolve. We explain the process, confirm suitability, and suggest the appropriate tier - within 48 hours.
ALL TIERS
Joint instruction signed by both parties
Both parties sign a joint instruction letter confirming scope, fees, process, and - for Tier 2 and 3 - the agreement to be bound by the outcome.
Neither party may instruct us independently.
ALL TIERS
Fees collected - work begins
50% of the agreed fee is collected from each party before work commences.
This is stated in the joint instruction letter and protects the independence of the process.
ALL TIERS
Financial information requested
We issue a standard information request - financial statements, management accounts, the shareholder agreement and relevant
commercial context. Typically a 5-10 day turnaround from both sides.
TIERS 2 & 3
Written representations from both parties
Both parties have the opportunity to submit written representations on matters relevant to value.
These are shared with both sides simultaneously. There is one response round - no ongoing dialogue that prolongs the process.
ALL TIERS
Valuation work completed
We apply the appropriate methodology - earnings based, asset-based or EBITDA multiple - adjusting for normalised earnings, director remuneration, working capital and any specifically contested items. The work is thorough, documented and defensible.
ALL TIERS
Report or determination delivered
Tier 1: a professional valuation report. Tier 2 and 3: a binding expert determination letter - final, reasoned and enforceable.
One round of clarification questions is permitted. The balance of the fee is collected on delivery.
TIER 3 ONLY
Deal structuring & heads of terms
We facilitate a commercial deal structuring session, model the deferred consideration or loan note structure, and draft heads of terms. Solicitors can then complete the legal documents with a clear commercial framework already agreed.
ALL TIERS
Completion - both parties move forward
A clean outcome. The exiting shareholder has a price and a structure. The remaining party has certainty. The business is no longer in limbo. Everyone can move on.
WHO THIS IS FOR
We will always give you an honest answer before taking any instruction. If this
isn't the right service for your situation, we'll tell you - and point you in the right
direction.
This is for you if ...
You are an owner-managed business with two or more shareholders, and the relationship has broken down
One party needs to buy out the other - and both sides need to agree on a price
Both parties are willing to jointly instruct an independent expert and accept the outcome
You want a fast, cost-effective resolution without years of legal proceedings
You need help structuring the buyout - not just a number
You are a co-founder, director, or family member needing a clean and fait exit
This is not for you if ...
You want ammunition for a legal dispute rather than a genuine resolution
One party refuses to accept any form of independent determination
There are serious allegations of fraud or financial misconduct
Full litigation proceedings have commenced with no intent to settle
You need a retrospective expert witness report for use in court proceedings only
Criminal or regulatory proceedings are underway in relation to the business
FOR PROFESSIONAL ADVISORS
Solicitors and accountants regularly encounter shareholder disputes where an independent expert is
needed - whether because both parties need a credible number, or because you are conflicted out of
providing one yourself.
Dealwise Resolve is built with professional referrers in mind. We carry no prior relationship with
either party, we work to a clear and transparent process, and we keep you informed at key stages where
appropriate.
Commercial solicitors
When your clients are in dispute and need an independent expert for valuation or binding determination - we handle the commercial side while you manage the legal framework.
Accountants & auditors
When a client's dispute puts you in a conflict position, refer them to us. We have no existing relationship with either party and our independence is absolute..
Business advisors & brokers
When a deal stalls because parties can't agree on value, Dealwise Resolve breaks the deadlock - without destroying the business ot the relationship in the process.
HOW TO MAKE A REFERRAL
Check suitability using our professional referrer briefing card - request it below.
Email us with a brief description of the situation - approximate business size, nature of the dispute, current stage
We respond within 48 hours with a suitability confirmation and suggested tier
We contact both parties (or their solicitors) directly to progress joint instruction
We keep you informed at agreed stages throughout the process
COMMON QUESTIONS
Expert determination is a recognised mechanism under English law where both parties agree upfront to appoint an independent expert and to accept their decision as final. The key requirement is that this agreement is clearly documented before work begins. In the absence of manifest error or fraud, the determination is binding on both parties - and neither side can seek to challenge it through legal proceedings on those grounds.
When each side appoints their own accountant, you get two competing numbers - often miles apart - and no mechanism for resolving the gap. Dealwise Resolve is jointly instructed by both parties, which means there is one credible independent expert and one number. For tier 2 and 3, both parties agree upfront to be bound by that number. This removes the dispute entirely rather than creating a new one.
For Tier 2 and 3, both parties agree in the joint instruction letter that the determination is binding. A party can only seek to set it aside on the grounds of manifest error or fraud - not because they disagree with the outcome. This is the whole point of expert determination: it removes the ongoing dispute by making the outcome final. If either party is unwilling to commit to this upfront, Tier 1 (valuation only) may be more appropriate while both parties explore their options
Typically 6-12 weeks from joint instruction to delivery of the determination, depending on complexity and how quickly both parties provide information and representations. The main variable is information gathering - businesses with well-maintained financial records move faster. We will give you a realistic timeline estimate at the scoping stage. Time is not of the essence under the engagement letter, but we use reasonable endeavours to deliver promptly.
No - although an existing shareholders' agreement may affect the appropriate valuation methodology, particularly if it contains a specific valuation clause. We can work with or without one. If a valuation clause exists, we apply the methodology most appropriate to the business and its circumstances.
By default, fees are shared equally between both parties - 50% each. This is set out in the joint instruction letter and is standard practise in expert determination. It reinforces independence: neither party has paid more than the other, and neither can claim the expert is biased towards them. 50% of the fee is collected before work begins; the remaining 50% is collected on delivery of the report of determination.
This is exactly what Tier 3 addresses. Once the valuation is established, many buyouts fail to complete because the buyer simply cannot afford to fund the full amount up front. Our deal structuring service models deferred consideration - staged payments, vendor loan notes, earn-out structures - to find a commercial arrangement that works for both the buyer's cash flow and the seller's exit requirements. We also consider the tax implications of different payment structures, including BADR eligibility.
Absolutely - and for many matters, it is advisable. Solicitors can advise both parties on the joint instruction agreement, review the determination letter, and complete the legal documentation once the commercial framework is agreed. We work alongside solicitors rather than in place of them. The key difference is that the valuation and determination sit with us as the jointly-instructed expert - not with each party's separate legal advisor.
The best time to agree a jointly-instructed expert is before the
lawyers get fully involved. The second best time is now. The first
conversation costs nothing - we'll tell you within 48 hours whether
Dealwise Resolve is the right fit for you.
Professional referrer? Request the briefing card